Refreshing in the hot summer to solve the customer's problem-application case sharing of diaphragm valve2020-07-10
In June 2019, ESG sales staff felt the pain point of a customer during the communication with
customers: This customer is from the cosmetics industry, and the filling equipment used has
always used three-way rotary valves of imported brands for filling, but due to the limitations
of the valve's own structure, there are many residual points inside the valve, which cannot be
cleaned, which will cause residual of cosmetics produce peculiar smell and deteriorate,
affecting product quality.
After the ESG sales staff understood the situation, they were anxious about the customer's
anxiety and worried about the customer's worry , and communicated with the customer
Solution clear Chu customer pain points and problems to be solved , the first time the
R & D team held an emergency meeting, given through the analysis and discussion a variety
As a final solution of 2 ESG only pneumatic diaphragm valve alternatively a three-way rotary
valve imported brands . ESG pneumatic diaphragm valve only the realization of the function
replacement to solve customer pain points, also from the cost savings to customers the cost,
to achieve a more expensive value service.
As of October 2019, after 4 months of trial by customers, it was found that this filling form
can not only be perfect and no residue , but and improve the filling accuracy of the
equipment itself. The customer is very satisfied with ESG's professional guidance, and the
filling equipment has been replaced with ESG pneumatic diaphragm valve.
In June 2020, after one year of use, the use of customer equipment is very good. Customers
have made ESG products and services with extremely high evaluation , ESG has won the
recognition of customers with professional qualities!
ESG pneumatic diaphragm valve has the advantages of high flux , high smoothness and no
residue, and meets the high standard of FDA certification PTFE+EPDM the ultra-long service
life of the double diaphragm, coupled with the perfect process flow of high quality standards
throughout the industry chain, realizes no dead ends, no residues, and flow rate large , fast
response , long life and other functions . Improve the quality o f cosmetic products for
customers, increase the filling speed, and complete the machine for customers high value now.
After this collaboration, customers not only recognized the diaphragm valve of this product,
but also recognized the service ESG brand brought to before there is no other product ESG
worked, and now have begun to actively try and effects are fully meet the needs of customers.
The American car king Ford said this: "If there is any secret to success, it is to think about others."
ESG is constantly committed to providing innovative technologies and formulating the best
solutions to customers around the world. Keep improving, the pursuit of excellence is ESG 's
quality guidelines, the ESG team uses professional knowledge and experience, responsibility and
mission to solve the pain points of each customer, and implements the "customer as the center "
of the idea, as industrial fluid intelligent control expert for the Chinese manufacturing endorsement!